FAQ – Frequently Asked Questions About Made-in-Lebanon.net

About Made-in-Lebanon.net

Q: What is Made-in-Lebanon.net?

A: Made-in-Lebanon.net is a national digital platform connecting Lebanese manufacturers, producers, brands, and businesses with customers and potential partners in Lebanon and worldwide.

The platform showcases products made in Lebanon across a wide range of sectors, including food and agriculture, handicrafts, fashion, construction materials, industrial goods, furniture, and technology. It also welcomes products created by Lebanese entrepreneurs and producers in the diaspora.

Q: Who can join the platform?

A: Lebanese individuals, manufacturers, producers, companies, cooperatives, and brands that make, manufacture, assemble, or design products in Lebanon are welcome to join, regardless of their size or stage of development.

Q: What makes Made-in-Lebanon.net different?

A: Made-in-Lebanon.net combines a product marketplace with a professional business directory. It helps Lebanese producers showcase their products online, strengthen their digital presence, and connect directly with potential customers and business partners.

Sellers manage their own product information, pricing, customer communication, and delivery arrangements, while the platform provides digital visibility, onboarding guidance, and opportunities to reach local and international audiences.

For Manufacturers, Producers, Brands & MSMEs

Q: Can micro, small, and medium-sized enterprises (MSMEs) join?

A: Yes. Made-in-Lebanon.net welcomes businesses of all sizes, including startups, family businesses, cooperatives, independent producers, artisans, and established industrial manufacturers.

Q: Do you provide training for new members?

A: Yes. Online training and onboarding guidance are available to help members learn how to:

• Create and manage their business profiles.

• Upload and present products professionally.

• Improve product descriptions and online discoverability.

• Communicate directly with customers and business partners.

• Use digital tools to develop their local and international presence.

Q: Can associations, cooperatives, or business groups join collectively?

A: Yes. Associations, cooperatives, and business groups can coordinate their participation on the platform. Group orientation sessions can also be arranged to help members get started more efficiently.

For Buyers and Businesses

Q: What products can I find on Made-in-Lebanon.net?

A: The platform showcases a broad range of Lebanese-made products, including:

• Food, beverages, and agricultural products.

• Handicrafts, handmade goods, and artistic creations.

• Industrial equipment, tools, and machinery.

• Clothing, fashion, and accessories.

• Cosmetics and personal care products.

• Furniture, home décor, and construction materials.

• Technology and other locally produced goods.

The platform aims to make Lebanese products easier to discover, whether buyers are located in Lebanon or abroad.

Q: How can I contact a seller or brand?

A: Visit the relevant product or business page and use the available contact options, such as WhatsApp, telephone, or social media links. Where available, you can also use the platform's messaging features.

This allows buyers to communicate directly with sellers about prices, availability, specifications, wholesale quantities, and delivery arrangements.

Q: Can I request wholesale, bulk, or customized orders?

A: Yes. Buyers can contact producers directly to discuss wholesale prices, bulk quantities, custom manufacturing, and other business requirements.

Q: Who handles delivery and shipping?

A: Each seller manages their own delivery and shipping arrangements. Buyers and sellers coordinate directly regarding delivery areas, shipping costs, estimated delivery times, courier services, and other relevant conditions.

Q: Is Cash on Delivery (COD) available?

A: Cash on Delivery is available for local orders within Lebanon where offered by the seller. The seller is responsible for arranging the service and confirming the applicable delivery conditions with the buyer.

Payments & Transactions

Q: What payment methods are available on Made-in-Lebanon.net?

A: Made-in-Lebanon.net supports payment by Visa Card and Whish Money for eligible transactions through the platform. These options provide customers with convenient ways to complete supported payments online.

Available payment methods may depend on the transaction type and the options presented during checkout.

Q: Can I pay using Visa Card or Whish Money?

A: Yes. Visa Card and Whish Money are available payment options for supported transactions on the platform. Customers can select an available method when completing an eligible payment.

Q: How are payments for international orders handled?

A: Payment arrangements for international orders depend on the agreement between the buyer and the seller and the payment options available for the transaction. Buyers should confirm the accepted payment methods, currency, shipping costs, and other terms directly with the seller.

Q: Does Made-in-Lebanon.net manage every order, payment, and delivery?

A: The platform provides digital product listings, business visibility, communication tools, and supported online payment options. Sellers remain responsible for their product information, order-related arrangements, and delivery commitments unless a specific transaction service states otherwise.

Communication & Support

Q: How can I get help with registration or my account?

A: For registration, login, product-listing, or training assistance, contact the Made-in-Lebanon.net support team through the Help or Contact page.

Q: Can I update my business profile and products?

A: Members can manage their profiles and product listings through the platform's available account tools. Keeping contact details, WhatsApp numbers, product information, and images up to date helps potential customers reach the right business.

Mission & Vision

Q: What is the mission of Made-in-Lebanon.net?

A: Our mission is to strengthen Lebanon's productive economy by helping local manufacturers, producers, brands, and businesses gain digital visibility and connect with customers and business opportunities in Lebanon and worldwide.

Q: Why promote products made in Lebanon?

A: Promoting Lebanese-made products helps highlight local capabilities, craftsmanship, innovation, and industrial expertise. It also makes it easier for consumers and businesses to discover local alternatives and establish direct relationships with Lebanese producers.

Q: How does Made-in-Lebanon.net support business growth?

A: The platform provides an online presence for products and businesses, digital onboarding guidance, product-discovery opportunities, and direct communication channels. These tools can help businesses build credibility, reach new audiences, and explore commercial opportunities locally and internationally.

Join Made-in-Lebanon.net

Whether you are a manufacturer, producer, artisan, entrepreneur, or established brand, you can create your presence on the platform and showcase your products to a wider audience.

Get discovered. Get contacted. Grow your reach.

Register here: https://made-in-lebanon.net/register